Shipping Policy

At Healer Crystal, we are committed to providing you with a smooth and efficient shipping experience. Below are the details regarding our shipping policy.

Free Shipping Offer

• Eligibility: We offer free shipping on all orders over $99 within the contiguous United States. This applies to the total cost of eligible products in your cart before tax.
• Ineligible Items: Please note that single-item purchases of specially discounted products do not qualify for free shipping, regardless of the total price. Standard shipping fees will apply in these cases.

Shipping Methods

We utilize various shipping carriers to ensure timely delivery. Our shipping methods include:

• Standard Shipping: Typically delivers within 5-7 business days.
• Expedited Shipping: Available for an additional fee, delivering within 2-3 business days.
• Overnight Shipping: Available for urgent orders at a higher rate; please contact us for availability and pricing.

Processing Time

Orders are typically processed within 1-3 business days. You will receive an email notification with tracking information once your order has shipped.

Shipping Costs

• Standard Shipping: For orders under $99, a flat shipping fee will be applied at checkout.
• Expedited and Overnight Shipping: Rates will vary based on your location and the size of your order and will be calculated during the checkout process.

Delivery Areas

We currently ship to all addresses within the contiguous United States. Unfortunately, we do not offer international shipping at this time.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your shipment online.

Issues with Shipping

If you experience any issues with your order, such as delays or damaged items, please contact our customer service team within 7 days of receipt. We will work to resolve any concerns promptly.

Changes to Shipping Policy

We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and we encourage you to review our policy periodically.

Customer Service

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team at 244609699@qq.com or call +1(929)756-7704. We are here to assist you!

Thank you for choosing Healer Crystal. We appreciate your business and look forward to fulfilling your crystal needs!